Privacy Policy
Last updated: 01 May 2026
Welcome to MoonCrafted
Your trust means everything to us. We are committed to protecting your personal information and ensuring a safe and smooth shopping experience. This Privacy Policy explains how we collect, use, and share your information when you visit our website or make a purchase. By using our website or services, you agree to the terms outlined below.
1. Who We Are
This website and online store are operated by MoonCrafted, built on the Wix platform. Wix and our payment partners (including PayU) help us provide secure payments, order processing, and a seamless checkout experience.
2. Information We Collect
- Your name, shipping address, billing address, phone number, and email
- Payment details processed securely via PayU or other trusted payment providers
- Order details such as products purchased and order history
- Messages or emails you send us for support
- Basic device and browsing data (like IP address, browser type, and pages visited) to improve website performance and security
3. How We Use Your Information
- Process, confirm, and deliver your orders
- Communicate with you about orders, updates, or support queries
- Improve and personalize your shopping experience
- Send offers, updates, or newsletters (only if you choose to subscribe)
- Prevent fraud and protect the security of our website and customers
- Comply with legal and regulatory obligations
4. Sharing Your Information
- Wix (website hosting and platform services)
- PayU and other secure payment providers
- Shipping and delivery partners
- Email and marketing platforms (only if you subscribe to our updates)
5. Cookies
We use cookies and similar technologies to remember your cart and preferences, help our site function properly, and understand how visitors use our website. You can disable cookies at any time through your browser settings.
6. Your Rights
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict certain types of processing
- Withdraw consent from marketing communications at any time
To exercise your rights, contact us at: mooncraftedofficial@gmail.com
7. Security and Data Retention
We take reasonable measures to protect your information. We keep your data only for as long as necessary to complete and support your orders, provide customer support, and meet legal requirements.
8. Third-Party Links
Our website may include links to other platforms. We are not responsible for the privacy practices or content of these third-party websites.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date at the top.
10. Contact Us
If you have any questions about your privacy, please reach out: mooncraftedofficial@gmail.com